How to Access our FAQ

Every department at DEVONtechnologies receives many inquiries a week. We strive to provide you with many ways to answer your questions and help you use our applications. This includes our user handbook, our tutorials, and of course our customer support by email. And because it’s not uncommon for people to ask the same questions others have, we offer another form of support for quick access: the Questions and Answers section on our website, a.k.a. the FAQ.

Found under the Support caption on our site, it covers several topics. Here is a brief overview:

• Account provides information about your DEVONtechnologies account.
• App Store covers questions about making purchases and what’s available in the App Stores.
• iOS covers things related to DEVONthink To Go.
• Licenses answers questions about discounts, upgrades, etc.
• Mac answers a variety of common questions related to our Mac applications.
• Sync has answers to several questions we’re often asked about our syncing process.

Please feel free to browse through this growing support section to see what we’ve answered there. And perhaps you find some useful information about something you actually wondered about, even if you haven’t had a specific problem?