Self-Service Options

Checked Our Support Page?

Before you spend your valuable time to write to us — Maybe we have already answered your question on our our support page?

Email and Helpdesk

When It's Time to Talk

Issue	Who to Write to
General questions	Contact Heike
Issues with the checkout	Contact Paddle
Problems using our software	Contact Jim
Bug reports 🐞	Contact our developers

Helpdesk

We use a support ticket system for efficiently managing and replying to email. Instead of communicating with us by email you can also open and check support tickets in your web browser.