Checked Our Support?
Before you spend your valuable time to write to us — Maybe we have already answered your question in our FAQ or someone wrote about it on the forum? Check out or our support page.
When It's Time to Talk
| Issue | Who to Write to |
|---|---|
| General questions | Our front desk |
| Problems using our software | Our support |
| Bug reports 🐞 | Our developers |
Questions Related to Licenses?
If you have any questions related to your license, please make sure you send us the license code in question. If you cannot find it, please provide us with the email address you used for purchasing.
Helpdesk
We use a support ticket system for efficiently managing and replying to email. Instead of communicating with us by email you can also open and check support tickets in your web browser.