In the last two weeks we have installed a brand new customer database server and updated all self-service forms in our support area. Everything from trial extensions to upgrade requests is connect live to the database now — no more waiting for email. (more)

One of the advantages of an Internet-based software business is that we’re not as strongly tied to our offices than other people. And so we like to use our freedom to work in other places that we like, that have some advantages that very day (e.g. save us from driving a second round-trip to pick up our children), or that just have better coffee. Want to see how we’re working? See two current ‘office’ shots. (more)

All of us here at DEVONtechnologies wish you and your family a pleasant and peaceful Christmas time. May it be a time of peace and reflection for all of you, wherever in the world you are, whatever religion you believe in, and whatever culture you are part of. Yours Eric Böhnisch-Volkmann & the DEVONtechnologies team … (more)

One of the new features introduced with DEVONagent 3 is the ability to not only search HTML pages and news feeds but also PDF, PostScript, OpenOffice, Oracle Open Office, and Microsoft Word documents. To make DEVONagent search also these other document types, expand the search window, switch to the Settings tab, and select the file types you want to search in the Files area. Then run your search. PDF and other documents show a little file type icon in the Results list. (more)

Right before Christmas we have uncovered an agent that worked (and has been worked on) in the underground for quite a while: DEVONagent 3.0. We have released the fully reworked version as a first public beta — with not as many more betas to come as for DEVONthink. Read more on the news page as well as on the DEVONagent 3.0 highlights page.

DEVONagent is not a simple interface on top of Google. It does much more for you, e.g. post-processing of all results to refine the result list with our unique artificial intelligence (AI). One feature easily overlooked are scanners. (more)

While working concentrated for a last release (no, not just another 1.0.x update for DEVONthink To Go)  before Christmas, we here in Europe also take some time off to enjoy the great advent weeks where the streets are beautifully illuminated and most towns and cities open their Christmas markets. Like ours here in Ludwigsburg, Germany: … (more)

Today we have submitted DEVONthink To Go 1.0.2 to Apple for App Store review. The new version comes with tons of bug fixes for the synchronization as we as for the overall stability. As promised we are ironing out the most pressing problems with every 1.0.x release now while preparing a larger 1.1 release with completely revisited inner mechanics and new features in early 2011. The update will show up automatically on your device as soon as it has been approved by Apple.

Just a quick note that we have today released version 2.0.6 of all editions of DEVONthink and of DEVONnote. The update fixes bugs, e.g. the ‘Sync group missing’ bug that affected only some Macs but not all of them. It also brings better integration with Spotlight and improves the overall performance. Use your applications’ built-in update function or download the new versions on our Download page. (more)

takecontrolbooks.com/paperless-office Take Control Ebooks has just released Take Control of Your Paperless Office, teaching you ‘best ways to cut back on paper and avoid pulp friction’. From their web site: … (more)