Visit the App Store app, navigate to your account, and then to Subscriptions. Choose the subscription you want to cancel, tap it, then cancel it.

No, it’s a real subscription as we no longer offer one-time purchases for DEVONthink To Go. However, alternatively to an App Store subscription you can register DEVONthink To Go with a DEVONthink Pro or Server 4 license as long as the license is eligible for updates.

No, we are afraid. DEVONthink To Go can be used, with restrictions, for free, but to use its full functionality it requires either a subscription or a mobile seat of a DEVONthink Pro or Server for Mac license. We have moved away from monolithic upgrades every few years to delivering new functionality whenever it’s ready. To do this in a sustainable way, the App Store offers the subscriptions model.

Apps purchased in the App Store are identified online through your Apple account. Neither are you sent a license code nor do we receive any information about your purchase.

No, sorry. DEVONthink To Go is included only in DEVONthink Pro or Server 4 or later as long as the license is eligible for updates.

Licenses for DEVONthink 3 and later can be used on up to two Macs. When you enter the license code into the app an identifier for your computer is added to the license, occupying one seat. You can check on which devices a license is currently being used in your customer account. Here you can also remove devices from a license to free up the seat.

If you have more than two devices you can buy additional seats from your customer account.

Older licenses can normally be used on all computers that you own and operate yourself. They are not valid for e.g. a separate account on your Mac used by someone else.

When you purchased your software from us we sent you your license codes by email. In addition we keep them in our backend system. You can access them at any time by logging into your account with the email address you used for purchasing.

Please note that in your account we can’t list apps that you purchased in the App Store. Apple does not share this kind of information.

When you decide not to extend your DEVONthink for Mac license, your app simply no longer gets updates. In the App Store this is not possible. iOS apps always receive the latest updates regardless of their licensing status. Therefore you can use your DEVONthink for Mac license for registering DEVONthink To Go but only as long as the license receives updates.

There is no separate download for each edition of DEVONthink, it’s just one application to download and install. It will be named DEVONthink 3 in the Finder.

Only when you have purchased a license for any edition of DEVONthink and applied a seat to the machine, it activates the chosen feature set. You can verify the edition you’re running with one of these options:

• Read the ​Registered to ​line in the splash screen, accessible via ​DEVONthink 3 > About DEVONthink 3​.
• Click the Welcome link at the bottom of the ​Help > Support Assistant.
• Check the menus. For example, if you see a blue star on Data > OCR, that is a feature of the Pro or Server editions, so you’re running the Standard edition.

To use your DEVONthink Pro or Server license for registering DEVONthink To Go, do the following:

1. Open DEVONthink To Go 4.
2. On the database list, tap the button with the three dots, then choose Settings.
3. Navigate to License.
4. Log into your DEVONtechnologies customer account.
5. In Settings > License > License choose the license you want to use and tap the checkmark button to register your copy.

Please note that your Mac license needs to be eligible for updates.