In the last two weeks we have installed a brand new customer database server and updated all self-service forms in our support area. Everything from trial extensions to upgrade requests is connect live to the database now — no more waiting for email. (mehr)

One of the new features introduced with DEVONagent 3 is the ability to not only search HTML pages and news feeds but also PDF, PostScript, OpenOffice, Oracle Open Office, and Microsoft Word documents. To make DEVONagent search also these other document types, expand the search window, switch to the Settings tab, and select the file types you want to search in the Files area. Then run your search. PDF and other documents show a little file type icon in the Results list. (mehr)

Right before Christmas we have uncovered an agent that worked (and has been worked on) in the underground for quite a while: DEVONagent 3.0. We have released the fully reworked version as a first public beta — with not as many more betas to come as for DEVONthink. Read more on the news page as well as on the DEVONagent 3.0 highlights page.

DEVONagent is not a simple interface on top of Google. It does much more for you, e.g. post-processing of all results to refine the result list with our unique artificial intelligence (AI). One feature easily overlooked are scanners. (mehr)

DEVONthink and DEVONagent are highly scriptable. Using AppleScript you can integrate them tightly into your workflow, automate tasks, or extend our applications with new functionality. AppleScript as a scripting language is not only powerful but also relatively easy to learn. Our power user Veritrope has published a series of excellent articles on his blog. Check them out. (mehr)

Today Apple announced the availability of Mac OS X 10.6 ‘Snow Leopard’ for August 28. We have already received a lot of questions regarding compatibility of our applications to the new release of the operating system. So here’s our statement: … (mehr)

The Services menu is one of the most underestimated features of Mac OS X. It provides useful commands that work from within almost any application on the Mac without hacking them (unlike, say, contextual menu items which run inside another application’s memory space and so can crash it). Both DEVONthink and DEVONagent provide useful commands which allow, e.g., to quickly clip selected text to your database, summarize text, or run a web search. In addition we provide useful Services menu plugins as freeware.

DEVONthink and DEVONagent, like many other Mac applications, make heavy use of toolbars. The tools give you immediate access to frequently used functions such as for navigation, switching views, creating and deleting items as well as searching. But there are many other tools available for you that you don’t see on a first glance. (mehr)

Joe Kissell from Macworld has published an article about serious (re)search on the Internet. Besides meta search engines he also mentions DEVONagent as a power solution:

If you’re doing extensive research, consider a high-powered tool such as Devon Technologies’ $50 DevonAgent. In addition to being a stand-alone Web browser, it’s a full-featured research tool. DevonAgent lets you create complex searches that include Boolean operators, proximity terms, and filtering—spanning not just a few search engines but as many as you like. (mehr)

When you are looking for specific information on a web page, say email addresses, images, movies, Office documents, or downloadable files, DEVONagent Pro’s Objects Drawer comes in handy. Open any web page in DEVONagent, from a search or directly using File > New Browser, and expand the right-hand sidebar. In the opened sidebar choose the type of information you want to extract, e.g., images, linked binary files, etc. DEVONagent immediately updates the list of found objects for the chosen type. Right-click any object to open it in a separate window, copy its link, or archive it in DEVONthink.